Terms of Service

These terms govern your use of StreetPulse at streetpulse.uk.

Last updated: 9 May 2026. By using the service you accept these terms.

1. Who we are

Bloor Engineering Ltd, a company registered in England and Wales (company number 14230472). Contact: george@bloorengineering.com.

2. What the service does

StreetPulse provides hyper-local neighbourhood digest by email — crime, planning, roadworks and property. It is intended for UK residents tracking neighbourhood crime, planning applications, roadworks and property activity for postcodes they care about.

It is not legal, tax, medical, regulatory or other professional advice. AI-generated output is a starting point that you should review against your own knowledge and, where the stakes warrant, qualified professional input. We don't guarantee specific outcomes (e.g. that an appeal will succeed, that a policy will satisfy a regulator, that a quiz will be entertaining).

3. Your account

• You must be 18 or over and provide accurate sign-up information.
• You're responsible for keeping your password secure. Tell us promptly if you think it's been compromised.
• One account per person or business — don't share login credentials externally.
• We may suspend or terminate accounts that breach these terms or that we believe are being used abusively.

4. Pricing and payment

Current pricing: from £2.99 per month, free tier available. Prices are in GBP and include VAT where applicable. Payment is taken by Stripe; see Stripe's privacy policy for how they handle card data.

Subscriptions renew automatically each billing cycle until cancelled.

5. Cancellation and refunds

You can cancel a subscription at any time in your account dashboard or by emailing us. Cancellation takes effect at the end of the current billing cycle; we don't pro-rate part-month refunds for cancellations.

Statutory refund rights and our discretionary refund position are set out in our Refund policy.

6. Acceptable use

Don't use the service to:

• Break the law (UK or where you are using the service).
• Generate content that is defamatory, threatening, harassing or unlawfully discriminatory.
• Reverse-engineer, scrape at scale, or attempt to obtain the underlying models or system prompts.
• Interfere with the service's availability for other users (denial-of-service, repeated automated abuse).
• Pass off generated output as a qualified professional opinion.

7. Intellectual property

We own the platform, the brand, the templates and the underlying code. You own your inputs and the outputs we return to you. You grant us a non-exclusive licence to process your inputs and outputs to deliver and improve the service — we will not sell or share your content.

8. Liability

Nothing in these terms limits liability that cannot be limited under UK law (death or personal injury caused by negligence, fraud).

Subject to that, our maximum liability to you for any claim arising out of the service is capped at the greater of (a) the amounts you have paid us in the twelve months before the claim and (b) £100. We are not liable for indirect or consequential losses (lost profits, lost opportunity, lost data not caused by our negligence).

9. Changes to the service

We may add, change or retire features. We'll give reasonable notice for changes that materially reduce what you've paid for, and you can cancel for a pro-rata refund where statutory rights require it.

10. Governing law

These terms are governed by the law of England and Wales. Disputes will be handled by the courts of England and Wales — but we always prefer a quick conversation by email first.

11. Contact

Questions about these terms: george@bloorengineering.com.